Policy changes should be requested through one of the following contact points.

Email :	nhprocess@mapfreusa.com
Fax :	1-866-949-9626
Phone :	1-800-922-8276 Ext 20062

EFT enrollment forms must be faxed to Premium Accounting:

Email :	backofficespt@mapfreusa.com
Fax :	1-508-671-1113

EFT enrollment forms must be sent one of the following contact points if adding EFT, or updating current EFT account information:

Email :	backofficespt@mapfreusa.com
Fax :	1-508-671-1113

Requests to cancel EFT or stop a payment must be made through Billing/Customer service department at 1-800-922-8276

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The Consumer Score will be retrieved automatically at rating. A Consumer Disclosure Notice will provide descriptions of the factors that influenced the premium, if any.

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